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Kano-Model applied to High-Performance Teams

Analysis with Kano-Model:
What makes a high-performance team?

Basic Factors

  • Mutual Trust
  • Psychological Safety
  • Appreciation by Superiors and Collegues
  • Defined Roles & Responsibilities
  • Friendly Relationships with Collegues
  • Clear Goals, Plans

Delighters & Extra Kicks

  • Open & Clear Communication
  • Knowledge Transfer
  • Emotional Maturity
  • Effective Decision-Making
  • Supportive Culture
  • Valued DiversityResult-Orientation

Performance Factors

  • Creative atmosphere
  • Transformational Leadership
  • Innovative Methods for Structuring Team Discourse
  • Purpose
  • Impact & Change

 

 

 

 

 

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